Pictured: Dr Ashish Jha, Trinity Business School and ADAPT Centre; Jamie Cudden, Dublin City Council; Yvonne C. Kelly, Dublin City Council; and Dr Khizer Biyabani, Adapt

Trinity, Dublin City Council launch Ireland’s first local government GenAI Lab

Collaboration to position Dublin as a global leader in responsible AI adoption
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Pictured: Dr Ashish Jha, Trinity Business School and ADAPT Centre; Jamie Cudden, Dublin City Council; Yvonne C. Kelly, Dublin City Council; and Dr Khizer Biyabani, Adapt

21 February 2025

Dublin City Council (DCC), Research Ireland centre Adapt and Trinity Business School launched Ireland’s first generative artificial intelligence (GenAI) lab dedicated to local government. The initiative will explore how GenAI can enhance local government services while ensuring its responsible and ethical deployment, positioning Dublin as a leader in digital governance.

The GenAI Lab will act as a hub for cutting-edge research, testing, and the responsible deployment of AI technologies.

Drawing on Adapt’s expertise, the collaboration will address pressing issues such as AI governance, ethics, and transparency, while exploring opportunities for innovation in areas such as large language models (LLMs), human-computer collaboration, and digital transformation, positioning Dublin as a global leader in the responsible adoption of AI. The work of the lab will also identify opportunities to attract new industry collaborations, applying cutting-edge new GenAI applications and language models that address the needs of the City Council.

Jamie Cudden, Smart City program manager at Dublin City Council, said: “Generative AI represents a huge opportunity for the City Council in how we deliver services, interact with the public, and future-proof our operations. By collaborating with Trinity College Dublin and leveraging Adapt’s world-class expertise, this initiative will help us evaluate and implement cutting-edge Gen-AI solutions that are both impactful and ethical, ensuring Dublin remains a leader in digital innovation.”

Prof John D Kelleher, director of Adapt, said: “The GenAI Lab provides a unique platform to explore how generative AI can be responsibly applied in the public sector. At Adapt, we are committed to pushing the boundaries of AI research while ensuring its societal impact is positive, transparent, and human-centric. This partnership with Dublin City Council allows us to connect academic innovation with real-world challenges, co-creating AI systems that deliver meaningful value and truly serve the public interest.”

Over the next 12 months, the lab will engage in a diverse range of activities including workshops, prototype development, knowledge-sharing sessions, and public engagement initiatives. The lab will work closely with Dublin City Council service owners to identify challenge areas that can benefit the most from AI-powered solutions. These include ideas to streamline administrative tasks to improve efficiency, to respond more effectively to customer service requests and provide enhanced support to councillors, as well as enabling more efficient processing and analysis of data across the organisation. These activities will help integrate AI into Dublin City Council’s long-term digital strategy while ensuring staff have the necessary training and upskilling to embrace and leverage AI technologies effectively.

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