Pro Indian outsourcer accused of underpaying US workers by $95m per year Report claims the HCL Technologies firm has committed wage theft and called on the federal government to curb abuses of the visa programme 13 Dec
Blogs Automation: new, but subject to old wisdom While business automation might seem like the future now, old experiences and insights can still be brought to bear 24 Jul
Pro The pros and cons of outsourcing IT services Should businesses be moving IT functions back in-house? 16 Aug
Pro The global cyberwar is heating up State-sponsored cyberattacks should be a top concern for business leaders 23 Feb
Pro Slow growth ahead for IT outsourcing Political uncertainty, digital disruption and competition could slow growth 22 Mar
Pro Customers’ love/hate relationship with IT outsourcing providers Major providers maintain scores, but many others underperform in delivering a good customer experience 29 Sep
Pro Treat print as seriously as other outsourced IT functions Achieving a balance between cost and performance, as well as making sure vendors respond to changing business demands 28 Sep
Pro Procurement outsourcing can deliver competitive advantage, argues Arkphire’s Naylor Global procurement solutions are more in demand than ever before 14 Mar
Pro Outsourcing trends to watch this year Experts expect a number of shifts in the IT outsourcing industry in 2016 4 Jan
Pro Outsourcing customers not sold on supplier ‘innovation’ claims NOA But buyers are becoming more content with services offered, survey reveals 11 May
Pro AIB to outsource 170 IT roles after review No redundancies will be made as staff move to suppliers 13 Jan
Pro How to avoid the outsourcing trap MARKO JAVORNIK offers five tips on how to avoid failing into an all too common outsourcing situation 15 Dec
Pro TechFire XII on the new style of outsourcing Latest session will cover nearshoring, outsourced development and fostering innovation through collaboration 21 Oct
Pro Key trends are changing technology outsourcing TechFire XII: more is being demanded of technology partnerships 9 Oct
Pro Partnership potential ideal for innovation, says Comtrade’s Javornik Outsourcing is changing toward a more partnership-based model 10 Sep
Pro Is a new style of technology partnership emerging? Organisations may need to change the way they work with partners to succeed 9 Sep
Pro Concentrix creates 1,000 BPO jobs in Belfast European expansion sees NI headcount more than double 16 Apr
Pro Underperforming outsourcing contracts strain relationships with CIOs Outsourcer blames flaws in how contracts are agreed for lowering efficiencies 22 Jan
Pro Offshoring a major threat to European corporate IT jobs Reality could be even worse than predictions, according to consulting firm 2 Sep
Pro Offshoring a major threat to European corporate IT jobs Reality could be even worse than predictions, according to consulting firm 2 Sep
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