Pictured: Anne-Marie Tierney Le-Roux and Michael Lohan IDA Ireland; Bill McDermott, ServiceNow; An Taoiseach Leo Varadkar, and Cathy Mauzaize, ServiceNow

ServiceNow adds 400 jobs to Dublin operation

New office on Dawson St to open for business in 2024
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Pictured: Anne-Marie Tierney Le-Roux and Michael Lohan IDA Ireland; Bill McDermott, ServiceNow; An Taoiseach Leo Varadkar, and Cathy Mauzaize, ServiceNow

13 June 2023

ServiceNow has announced plans to create 400 new jobs in Ireland over the next three years as part of the company’s growth plans across Europe, Middle East and Africa. The new roles will be primarily across digital sales, engineering, and research and development.

The company recently confirmed a 12-year lease on a new office on Dawson St in Dublin. The space, which is expected to open in early 2024, will house a variety of global and regional teams across a range of functions, including global cloud services, technical support, internationalisation, global sales development and digital sales, seeing the headcount grow to more than 800 in the next three years.

Visiting ServiceNow’s Irish headquarters, ServiceNow chairman and CEO Bill McDermott said: “We see a once-in-a-generation opportunity to take it to the next level by capitalizing on the strength of Generative AI through the Now Platform. This is why ServiceNow stands out, globally and in Dublin. We are welcoming new talent to our award-winning, customer-first culture. Our investment in Dublin is proof of our confidence to create meaningful, sustainable careers for the people of Ireland with ServiceNow.”

 

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Echoing this sentiment Michael Lohan, CEO at IDA Ireland, said: “The addition of 400 new jobs in Ireland at one of the fastest-growing tech companies in the world is a win for the country. It cements Dublin’s position as a leading technology hub. ServiceNow’s investment in Ireland sends the message to other global businesses that Ireland is a great base as it has the skills they need to expand.”

ServiceNow has continued to grow across the EMEA region as more enterprises, such as BT, UNHCR, Vodafone, and ICON, seek to harness the power of its platform to meet their digital needs and help them work faster and more efficiently. The bolstered workforce will enable ServiceNow to continue innovating solutions, like generative AI functionality, that bring IT and business together to create ‘exponential enterprises’ and operate as one company.

ServiceNow will be hiring for roles at all levels, with a particular focus on early-in-career opportunities. As ServiceNow’s ecosystem grows, it has identified the opportunity gap to help Europeans grow their careers with ServiceNow skills. In order to expand the skills ecosystem in Ireland and globally, in October 2022 the company committed to retraining and skilling 1 million people through its Rise Up with ServiceNow programme.

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