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Pictured: Hi Life’s Brian O’Brien, centre, flanked by Infor’s Morgan O’Flaherty, left, and Aidan Keogh

Hi-Life Tools, a manufacturing and supplying tooling company, has significantly improved its delivery time on specialised made-to-order products, in some cases by as much as 24 hours. The improvement has been made possible by the installation of SyteLine ERP software from Infor.

Installed originally in the Irish operation two years ago and a year later at international sites in the US and India, the Infor ERP SyteLine has radically improved the manufacturing process across the firm, according to Brian O’Brien, customer service manager at Hi-Life.

“The system is Windows-based and very easy to understand. This makes the training of new employees in the new system much faster and easier,” he explains.

Infor ERP SyteLine also provides Hi-Life Tools with access to far more information on the manufacturing process in less time. Hi-Life’s facility in Shannon is currently processing 17,000 customer orders, easily managed thanks to the SyteLine solution.

“With the new software we can get more accurate information on the status of each job going through production and we can easily check stock,” he adds. “We can also build our own reports and get the specific information quickly and more accurately. With our previous system, it took 24 hours to find out some information that we can now get instantly.”

Rick Traeger, a director of parent company PCC, which managed the group implementation of SyteLine, commented: “Hi Life Tools operates in a complex make-to-order environment and handles thousands of part numbers. Infor ERP SyteLine provides us with far greater visibility of real time information, which significantly helps our production scheduling and our ability to promise (ATP) delivery with confidence to our customers. It provides very effective multi site planning and helps to improve our on-time delivery performance”.

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