Phil Codd, Expleo

Fifth of Irish businesses creating new jobs to handle impact of AI

International survey shows organisations keen to scale deployments
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Phil Codd, Expleo

27 June 2024

Research from Expleo has found that 98% of business leaders in Ireland believe AI will have transformed their industry within the next three years. In response, one-in-five (19%) businesses had already created new positions and roles within their company to help them to deploy and manage AI.

The report, Integrating AI: Navigating the next wave of business transformation, comprised of insights from 100 key decision-makers at large- and mid-sized businesses in Ireland, and a further 703 from France, Germany and the UK.

The research pointed to a clear shift in perspectives of AI, moving beyond a technology of promise to one of business necessity as enterprises start to demand more from their deployments. While only 26% of businesses here have already deployed AI tools, 68% had them in development, under consideration, or planned to deploy them in the coming 12 months.

 

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The increased urgency to deploy AI at scale was linked to a desire to see returns, particularly in areas that directly correlate to the bottom line. Better time-to-market, financial gains, and improved quality (all 94%) were cited as the top three measurements of RoI for AI deployments amongst businesses in Ireland.

Despite a clear impetus to begin realising ROI from AI deployments, however, obstacles remain. Chief amongst these for organisations in Ireland are technical integrations with existing tools (34%) and the imperative to control costs (33%). However, enterprises in Ireland are less likely to foresee barriers to AI adoption than other locations – more than a quarter (26%) do not see any major barriers to deploying the technology, compared to an average of 17% in other markets surveyed.

The complex integration landscape has put AI skills in high demand. More than half (55%) of businesses in Ireland said they were turning to outside expertise to support their deployments. A similar number (54%) were investing in AI training for employees.

Phil Codd, managing director of Expleo Ireland (pictured), said: “Adapting at speed to the AI revolution will be crucial for businesses in Ireland, and around the world, in making the most of the opportunities it presents. It is encouraging to see organisations being proactive and planning for the future by creating new roles that can deploy and manage AI.

“With more than a quarter of businesses in Ireland already deploying the technology, what we now hope to see is a continued upward trend in AI adoption in Ireland. With our pedigree as a technology hub, this will put us in a prime position to become a global leader of AI excellence. Now is the time to seize that opportunity with both hands.”

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