Dell Lifecycle Hub now available in Ireland

Dell Technologies takes care of device lifecycle management, so organisations don’t have to

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Dell Technologies now offers Dell Lifecycle Hub managed service in Ireland to simplify IT by providing an end-to-end, multi-vendor device lifecycle management solution. The service means Dell manages the use of a customer’s PC fleet from the first use through to disposition of the device at end of life, allowing the IT team to focus on other business priorities.   

Lifecycle management for end user devices is becoming more complex as companies embrace the hybrid workplace, especially for larger businesses and organisations with multiple office locations and remote team members.

For example, IT is responsible for making sure employees, who are largely remote workers, have a productive first day experience with the right technology. Or for employees that leave the company, IT is responsible to get those systems back and refurbished so that they can redeploy that system to another end user later, maximising device utilisation. These types of logistics challenges put an enormous strain on key IT resources and leaves little time to focus on anything else. 

Combining warehousing and inventory management with configuration services and deployment expertise into one end-to-end solution, Dell Lifecycle Hub:

• Ships configured PCs and new hire kits to maximise day one productivity 
• Manages returns when employees leave the company and optimises device utilisation 
• Provides whole unit exchange when device failures occur, rapidly returning users to productivity 
• Manages device refresh at lease end or when fully depreciated  
• Facilitates proper device disposition at end of life 

Service requests for Dell Lifecycle Hub are seamlessly integrated into customers IT Service Management (ITSM) platforms through a B2B connection. From there, all operations and management tasks are efficiently handled within the Dell Lifecycle Hub.

“Now more than ever, IT is challenged to oversee the employee technology experience, maximise device utilisation and ensure their company is making the most of their PC investment,” said Dermot O’Connell, senior vice president for services EMEA, Dell Technologies. “With Dell Lifecycle Hub, Dell Technologies takes care of device lifecycle management, so our customers don’t have to, allowing them more time to focus on strategic business priorities.”

Dell Lifecycle Hub is available immediately and is also offered as a resell option for channel partners.

TechCentral Reporters

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