Datapac has implemented a new ERP system based on Microsoft Dynamics for Italicatessen, an Italian cuisine specialist. The integrated system gives Italicatessen increased visibility and control of its business processes, saving the company time and offering better oversight.
Having considered a number of different providers and solutions, Italicatessen chose Datapac to design and install a scalable and adaptable ERP solution covering purchase and sales orders, customer receipts, stock taking and financial information.
“We were using systems that were all access-based and didn’t integrate with each other. The more we grew, the more the system didn’t suit our future growth plans and our day-to-day processes. We needed everything to fit together under the same umbrella, and this was our core focus as we went to market to find a provider,” said Padraig McDermott, financial controller, Italicatessen.
Richard Murphy, head of business solutions division, Datapac, said: “As a growing business, Italicatessen needed a modern ERP system that would give them control by managing all of their systems. We knew Microsoft Dynamics NAV was the right solution for them and have been providing support and expertise along the way. We’re delighted Italicatessen’s experience has been so good and we look forward to continuing to make a positive contribution to their business.”
Italicatessen employs 36 people at its centre in Wicklow, and imports and distributes a range of Italian-made products to restaurants, stores and other wholesalers across Ireland.
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